Shipping policy
Shipping & Logistics Policy
Order Processing:
Orders are typically processed within 1-3 business days after payment confirmation.
Shipping Methods & Delivery Times:
We offer standard and expedited shipping options. Delivery time depends on the destination:
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Domestic (within your selected country): approx. 5-10 business days.
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International: approx. 10-25 business days, depending on customs and local postal services.
Shipping Charges:
Shipping costs are calculated at checkout based on weight, destination and shipping method.
Customs, Duties & Taxes:
For international shipments, any customs duties, taxes or import fees are the customer’s responsibility. Please check your local regulations.
Tracking Your Order:
Once shipped, you’ll receive an email with tracking information. You can also use our "Track Your Order" page.
Lost or Delayed Shipments:
If your tracking shows delayed or not moving, please contact us. After a certain period (e.g., 30 days for international), a claim may be filed. We aim to assist and may offer reimbursement depending on circumstances.